Mission & Values Statement
Vision
To support people, businesses and government prosper by reducing risks through knowledge, innovation and trend setting technology.
Mission
It is the Mission of Proactive Security Services to meet the needs and requests of our clients, and to ensure the safety and well-being of our employees while providing the best service in the industry.
It is our responsibility to ensure that all client and employee matters are responded to, quickly and efficiently and in a professional and courteous manner, to ensure 100% client satisfaction. It is our goal to never lose a client due to poor customer service.
Values
Professionalism
We will strive to maintain professionalism in all aspects of our work and in every action we take.
Customer Service
Our customers are our business; everything we do is to satisfy present and future customers. We will always strive to provide exceptional customer service to our past, present and future customers.
Respect
We treat everyone with respect and we place value on different backgrounds, viewpoints and cultures.
Quality
We are dedicated to delivering the highest quality of service and/or products that our present and future customers demand.
Pride
We will take pride in everything we do and in every action we take.
Teamwork
We will work together to achieve common goals and share the rewards of our success.
Innovation
We will challenge ourselves by embracing innovation and creativity in all aspects of our work.